HeroChat Blog

WhatsApp for restaurants: orders and reservations without hassle

The peak-hour problem

During the busiest ordering hour, the same team has to cook, serve the dining room, and reply to WhatsApp all at once. Messages pile up, some orders get lost, and customers wait too long for a reply.

What a restaurant needs to solve

Showing the menu without sending loose photos: a catalog with prices avoids the back-and-forth of "how much is this?"
Taking the full order without losing details: quantity, extras, delivery address if applicable.
Replying fast during peak hours: without the customer feeling ignored.

How WhatsApp with a catalog and AI solves this

A digital catalog shows the menu with prices directly in the chat, and an AI bot can take the basic order (which product, quantity) and confirm the total — leaving the human team only for special cases or large orders.

How HeroChat solves this

HeroChat lets you load your menu as a catalog with prices, connected to the AI bot for taking orders and to automatic payment — so peak hour doesn't depend on someone being free to reply to every message by hand.

Pick your plan and start today

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Básico $15/mo See more ▾

The full CRM, to sell over WhatsApp without generating AI ads.

💬 AI-powered inbox
🧩 No-code visual funnel editor
🏷️ Customer management with tags and lead scoring
📊 Automatic reports and A/B testing
📢 Meta Ads + TikTok Ads with sale attribution
🩺 CRM Doctor (automatic health check)
🔐 Real security: 2FA, audit log and IP allowlist

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Frequently asked questions

Can I show the menu with prices directly in WhatsApp?

Yes, if you load your catalog, the customer sees the menu and prices without leaving the chat.

Can the bot take full orders automatically?

Yes, for basic orders (product and quantity) the bot can take and confirm the order on its own.

Does this help specifically during peak hour?

Yes, because it reduces the number of messages needing human attention exactly when the team is busiest.

Can I charge directly through WhatsApp too?

Yes, the catalog connects to automatic payment to close the order in the same chat.

Pick your plan and start today

Secure payment processed by Hotmart.

Básico $15/mo See more ▾

The full CRM, to sell over WhatsApp without generating AI ads.

💬 AI-powered inbox
🧩 No-code visual funnel editor
🏷️ Customer management with tags and lead scoring
📊 Automatic reports and A/B testing
📢 Meta Ads + TikTok Ads with sale attribution
🩺 CRM Doctor (automatic health check)
🔐 Real security: 2FA, audit log and IP allowlist

Get started →