HeroChat Blog

SendPulse: alternative and comparison for chatbots and WhatsApp

What SendPulse is

SendPulse started as an email marketing platform and added other channels over time, including chatbots for WhatsApp, Telegram, and Instagram — an option for businesses already using email marketing that want to add messaging.

What it usually offers

Visual flow chatbots: built as a diagram of connected blocks.
Email and SMS integration: useful if you already use SendPulse for email campaigns.
Audience segmentation: sending different messages based on contact behavior.

What to check before choosing

Whether the chatbot understands free-form questions or only follows the diagram: block-based visual flows tend to be rigid with unplanned questions.
Whether you really need the included email marketing: if your business sells almost everything over WhatsApp, that part might not add real value.
Support for catalog and direct payment in the conversation: not every chatbot platform includes this natively.

Where HeroChat fits in

HeroChat focuses 100% on WhatsApp (with Instagram and Messenger integrated), with an AI bot that understands natural language instead of just following a fixed diagram, a catalog with automatic payment, and content tools — without paying for email-marketing features many WhatsApp businesses don't need.

Pick your plan and start today

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Básico $15/mo See more ▾

The full CRM, to sell over WhatsApp without generating AI ads.

💬 AI-powered inbox
🧩 No-code visual funnel editor
🏷️ Customer management with tags and lead scoring
📊 Automatic reports and A/B testing
📢 Meta Ads + TikTok Ads with sale attribution
🩺 CRM Doctor (automatic health check)
🔐 Real security: 2FA, audit log and IP allowlist

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Frequently asked questions

Is SendPulse mainly email marketing or chatbots?

It started as email marketing and added chatbots for WhatsApp, Telegram, and Instagram over time.

Do visual flow chatbots understand any question?

Not always — they tend to be rigid with questions that weren't planned into the diagram.

Do I need email marketing if I only sell over WhatsApp?

Not necessarily — it can be extra functionality you wouldn't really use.

Does HeroChat include catalog and direct payment in the conversation?

Yes, the catalog connects directly to payment with no extra steps outside the chat.

Pick your plan and start today

Secure payment processed by Hotmart.

Básico $15/mo See more ▾

The full CRM, to sell over WhatsApp without generating AI ads.

💬 AI-powered inbox
🧩 No-code visual funnel editor
🏷️ Customer management with tags and lead scoring
📊 Automatic reports and A/B testing
📢 Meta Ads + TikTok Ads with sale attribution
🩺 CRM Doctor (automatic health check)
🔐 Real security: 2FA, audit log and IP allowlist

Get started →